How do I book an appointment?

Simply use our online calendar to select your preferred service, date, and time. You’ll receive an immediate confirmation email—no phone call required.

What is your cancellation policy?

Please provide at least 24 hours’ notice to reschedule or cancel. Late cancellations or no-shows incur a 50 % treatment fee.

What should I expect during my first visit?

We begin with a personalised consultation and skin or brow analysis. Joanna will recommend the ideal treatment plan and guide you through every step.

Can I combine multiple treatments in one session?

Yes—many clients enjoy bespoke combinations (e.g. lash extensions + Henna lip tint). During booking, select “Multiple Services” or let us know your preferences.

Are your products and treatments suitable for sensitive skin?

Absolutely. We use hypoallergenic, medical-grade products and perform patch tests when necessary to ensure safety and comfort.

Do you offer gift vouchers or packages?

Yes—digital and printed gift vouchers are available for all services, as well as curated treatment packages. Contact us to create a bespoke gift experience.